SMS & Mobile Messaging Terms

1. Consent to Receive SMS Messages

By filling out a public inquiry form, requesting a demo, inputting your mobile phone number, or enrolling into our operator or resident portal ecosystems, you expressly consent to receive automated operational notifications, transactional security PINs, billing alerts, and promotional marketing broadcasts from YourHouseAssistant.com via Short Message Service (SMS) text messages.

Consent to receive SMS messages is not a condition of any purchase or use of the platform.

2. Message Types & Frequency

We send the following categories of SMS messages:

• Operational & Transactional: Resident portal PINs, curfew alerts, billing reminders, payment receipts, chore assignments, and maintenance updates. These route continuously on autopilot as triggered by platform events.
• Daily Recovery Affirmations: Sent to active residents Monday, Wednesday, and Friday at 11:11 AM CST.
• Operator Marketing Broadcasts: B2B campaign messages sent to operator prospects up to twice weekly — Tuesdays and Thursdays at 10:00 AM CST.
• Demo Inquiry Confirmations: One-time confirmation SMS sent immediately upon submission of the public demo request form.

3. Carrier Charges

Standard message and data rates may apply depending on your mobile network provider. YourHouseAssistant.com is not responsible for any charges imposed by your carrier.

4. Opt-Out Instructions

You may completely revoke your messaging consent at any time using any of the following methods:

• Text STOP in reply to any automated text message to be permanently removed from our communication routing.
• Text HELP in reply to any message for operational assistance and contact information.
• Call or text our master coordinator line at 800-676-9972.
• Email us at support@yourhouseassistant.com.

After opting out, you will receive one final confirmation message. No further marketing messages will be sent. Transactional messages required for platform security (e.g., PIN delivery) may still be sent if you are an active resident or operator.

5. Supported Carriers

Our SMS platform supports all major US carriers including AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket, and US Cellular. Carrier support is not guaranteed for all MVNO providers.

6. Contact Us

For questions about these SMS Terms, contact us at: